Privacy Protection Policy

618apk Privacy Protection Policy

This page sets out in full how we handle and protect your personal information honestly and responsibly.

Last updated: 30 October 2026
Protected with SSL encryption
Policy — 1

Introduction and Purpose of This Policy

618apk ("we", "platform", "service") is a platform offering football betting, Live Casino, Slots, and a range of games for players in Myanmar. When you use our services, we collect certain personal information from you.

This Privacy Policy ("Policy") clearly explains what information we collect, how we use it, what protections we have in place, and what rights you have.

By continuing to use our services, you confirm that you have read and understood this Policy and agree to its terms. If you do not agree with any part of this Policy, you must stop using the service and contact our support team.

This Policy covers all players aged 21+ and all interactions with us.

Policy — 2

Types of Information We Collect

We only collect the information needed to provide our services and keep your account secure. The following are the main types of data we collect—

Personal Data

Name, date of birth, contact phone number and email address — information provided when registering an account.

Financial Transaction Data

Deposit, withdrawal and transaction records — used for financial verification and transparency.

Gaming Data

Play history, bonus usage and wagering records — used to improve our service and monitor responsible gaming.

Technical Data

IP address, browser type, device information and login records — used for security checks.

Identity Verification Data

KYC data such as national registration number — strictly managed for security and account ownership verification.

Communication Data

Customer support and Live Chat records — stored to resolve issues and improve service quality.

Policy — 3

How We Collect Information

We collect your data through the following methods—

3.1 Direct Submission

Information you provide yourself when opening an account, making a payment or contacting support. Without this data, we cannot provide our services.

3.2 Automatic Collection

Technical data is automatically collected when you access the platform, play games or make transfers. This data is essential for security checks and improving navigation.

3.3 Third-Party Verification

Information received from payment verification services (KBZPay, Wave Money, AYA Pay) and identity verification services. These partners are governed by their own privacy policies.

3.4 Cookies and Similar Technologies

We use session cookies and similar technologies to verify access and improve service quality. You can control cookies through your browser settings, but blocking them may limit some services.

Policy — 4

How We Use Your Data

We use your information only for responsible purposes—

  • To provide services: We use data that is essential for account management, payment processing and gaming support.
  • For security checks: We use data to prevent unauthorized access, fraud and financial irregularities.
  • For responsible gaming protection: Data is used to monitor gaming patterns and provide player safeguards.
  • To improve customer service: Communication data is used to help resolve your issues smoothly through 24/7 Live Chat and support.
  • To meet legal obligations: Data is retained to demonstrate compliance with applicable laws and regulations.
  • To send service notices: Policy changes, service interruptions or account communications — these are service-related notices only, not advertisements.
  • For platform improvement: Data analysis is carried out to identify and fix service issues and improve service quality.

We do not sell your data to third-party advertising companies and only use data in the course of providing our services.

Policy — 5

Data Sharing and Disclosure

We only share your data with third parties where strictly necessary—

5.1 Service Agents

This includes payment platforms such as KBZPay, Wave Money and AYA Pay that process payments on our behalf, and technology support providers such as data security services. These partners are only authorized to handle data for the purposes we instruct.

5.2 Legal Requests

We make legally required disclosures when necessary to comply with a court order, legal proceedings, or legal obligations. Where possible, we will notify you in advance.

5.3 Business Transfer

In the event of a business change such as a merger, acquisition, or sale of assets, data may be transferred as part of that transaction. If this occurs, we will notify you in advance.

5.4 What We Do Not Share

We do not sell data to advertising companies, data brokers, third-party lottery services, or unaffiliated companies.

Policy — 6

Data Retention Period

How long we retain data depends on the purpose for which it was collected and our legal obligations—

  • Account Data: Retained for as long as your account exists, and kept after account closure until the applicable legal retention period expires.
  • Financial Records: Retained until legal requirements are met.
  • Communication Records: Customer support records are retained to improve service quality and resolve disputes.
  • Personal Profile Data: When a deletion request is made and there is no legal reason to retain it, we will anonymise and delete it.

Once the data retention period ends, we will securely delete or anonymise that data.

Policy — 7

Data Security Measures

618apk treats the protection of your data as a top priority and has put in place the following technical and operational measures—

  • SSL Encryption: All data transfers between the platform and our servers are protected with SSL/TLS encryption.
  • Access Control: Staff who can access your data are strictly limited and are trained on our data security policy.
  • Server Security: Data servers are kept in a secured environment and undergo regular security checks.
  • Two-Step Verification: Two-factor authentication (2FA) is available to verify account access.
  • Fraud Detection System: Automated systems are in place to detect and prevent financial fraud and unauthorised access.
  • Staff Training: Employees who handle data receive regular training on personal data protection.

In the event of a data breach, we will promptly notify you and the relevant authorities, and take all reasonable steps to minimise the impact.

Policy — 8

Your Data Rights

We respect your personal data rights. You have the following rights—

Right to Access

You can request to view the data we hold about you.

Right to Rectification

You can request that inaccurate data be corrected.

Right to Erasure

You can request deletion of your data where there is no legal restriction preventing it.

Right to Restriction

You can request that the use of your data be restricted.

Right to Portability

You can request your data in a readable format.

Right to Object

You have the right to object to certain types of data processing.

To exercise any of these rights, contact us via our 24/7 Live Chat or at [email protected]. We will act on your request promptly from the moment it is received.

Policy — 9

Protection of Minors

618apk's services are intended for adults aged 21+ only. We strictly prohibit anyone under 21 from participating.

If we become aware that data has been collected from a person under 21, we will immediately delete that data and close the player's account. If a parent or guardian suspects their child has created an account on the platform, please contact us immediately at [email protected].

Policy — 10

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. When significant changes are made, we will —

  • Post a prominent notice on the platform,
  • Send a notification to registered players,
  • Update the "Last Revised Date" at the top of this policy.

Continuing to use our services after changes are announced means you accept those changes. If you do not agree with the changes, you may contact our support team to request that your account be closed.

Last Revised Date: 30 October 2026

Data Privacy — Questions & Answers

Common questions players ask about our Privacy Policy

618apk uses your data to deliver services, run security checks, support responsible gambling, and meet legal obligations. We never sell data for advertising purposes.

Payment data is protected with SSL encryption and processed only through trusted payment platforms such as KBZPay, Wave Money, and AYA Pay. We do not store full payment details on our servers — all transactions are handled through the secure systems of the respective payment providers.

Contact our support team via 24/7 Live Chat or at [email protected] to request data deletion. We will action the request unless a legal restriction applies. Some data, such as financial records, may need to be retained due to legal obligations.

We share data only with partners who are strictly necessary for delivering our services — including payment providers and technical support partners. We never sell data to advertising companies or unrelated third parties.

Cookies are small data files stored in your browser that help verify your login session. You can block cookies through your browser settings, but please note that doing so may affect some service functions.

If a data breach occurs and your data is affected, we will notify you as soon as possible after we become aware of the incident. We will send a full notice covering what happened, the types of data involved, and any steps you should take.

ID data submitted for KYC verification is stored on encrypted servers. Access is strictly limited to a small number of authorised staff, and the data is used solely for verification purposes. Any data that is no longer needed after verification is completed will be deleted.
Policy — 11

618apk Data Protection Contact

If you have any questions about this Privacy Policy or would like to exercise your data rights, you can reach our support team anytime —

24-Hour Live Chat Live Chat in Myanmar language is available on the platform — the fastest way to get help
Email [email protected]

When sending data-related enquiries, please include your registered account and contact phone number so we can assist you as quickly as possible.